Terms & Conditions


This website is operated by Aqua Therapy®. Throughout the site, the terms “we”, “us” and “our” refer to  Aqua Therapy®.  Aqua Therapy® offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on BIGCOMMERCE. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred un-encrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 Accuracy, Completeness And Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications To The Service And Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 Products Or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, re-sellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 9 - User Comments, Feedback And Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Errors, Inaccuracies And Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 - Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchant ability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall  Aqua Therapy®, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licencors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforce ability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Amman Jordan, Amman, 11121, Jordan.

 Changes To Terms Of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us at

Refund & Exchange Guidelines

Returns Policy & Procedure:

We hope that you are satisfied with your order, but if you are not pleased and wish to cancel your order, you can only cancel for a refund before we dispatch your order.

You can use the cancellation form to cancel your order. In the case that the items listed on the dispatch note do not match your delivery note, please contact us by email at

Please note that refunds will only be made against the original credit/debit card used

Damaged or Incorrect Items:

please notify us immediately by emailing our customer service team at

Please ensure that you provide us with the order number and keep the packing material and the damaged goods for inspection. 


Custom Clearance Regulations:

Aqua Therapy® will provide all the necessary cosmetics documentations that you may need for clearance, but we are not responsible for any additional tax fees or other regulations that your custom clearance may require and we will not accept refund, exchange or return for such reasons.


Aqua Therapy® Privacy Policy

Aqua Therapy® respects your personal privacy, so our website is protected with the latest technology to ensure that your personal and payment information is kept confidential and secured. Your personal information is gathered, controlled and processed by our CRM department in accordance with this Privacy Policy. We do not disclose or share your personal information with any external organisation.

Please read the following Privacy Policy below to understand how we use your information before submitting any personal information.

If you need any information and enquirers, please contact us via email or send a letter to our customer service department at the following address: Aqua Therapy®  83, Jabal Arafat St, Al Yasmeen 11623, Amman Jordan

Intellectual Property

Aqua Therapy® website is an intellectual property protected by copyright governing legislation. Each element within it including: brands, photographs, drawings, logos, texts, illustration, graphics, etc., are exclusive property of Aqua Therapy® as a sole owner of the intellectual property rights. Aqua Therapy® does not grant any licence or any entitlement other than the right consulting the site. Any reproduction or use of any part of these elements is only authorized exclusively for the purpose of personal use and information. The reproduction, modification, duplication and use of any element of this site for any other purposes is strictly prohibited.

Personal Information We Collect

The personal information about you that we may collect and process can be obtained through different sources. This information may be collected at our stores, counters, social media, events or our website. Your personal information may be collected when you visit the website, register on the website or submitting any other queries online. Web server logs, cookies and automated technologies may also be a source of collecting certain information about you.

The personal information about you that we may collect and process can be obtained through different sources, this may include the following:

1- At our stores, counters, social media, events or our website.

2- When you visit the website, register on the website or submitting any other queries online.

3- Web server logs, cookies & automated technologies may also be a source of collecting certain information about you.

Personal Information We Collect

We may collect different type of personal information that you may provide us through our website or any other source. The personal information that you may provide includes:

1- Name

2- Postal address

3- Email address

4- Mobile number

5- Age/date of birth

6- Gender

7- Payment information

8- Username and password

9- Content that you may provide

10- IP address, your trends, websites you visit

11- Any other Personal Information you may provide

What We Do With Your Personal Information

The Personal Information that you provide through the different sources mentioned above, may be used to:

1- Manage your account online

2- Improve your online experience

3- Respond to your inquiries

4- Provide services to you

5- Process your purchase payments

6- Analyse, improve and develop our products and services

7- Send to you our latest news and special offers through SMS, MMS, Email, Phone calls or any other communication means. If you wish to to discontinue receiving information from Aqua Therapy®, please send us an email at:

Who Do We Share Your Personal Information With 

Aqua Therapy® will not sell or disclose your personal information with any external organisations, although Aqua Therapy® may share your personal information with our affiliated companies under aqua therapy Corporation umbrella of companies. You may only receive information from other affiliated companies if you click on the relevant box. Aqua Therapy® may also disclose your information to governmental bodies, law enforcement agencies or any other legal entities, for the purpose of preventing fraud and any illegal activities. In such cases, Aqua Therapy® will inform you and send you details about your personal information disclosure. Your information may be shared with service providers which include entities that process payments, orders, web hosting and marketing services. We do not authorise the service providers to share or disclose any of your personal information. Aqua Therapy® has the right to transfer all your personal information in the event of selling a portion or all of our business or assets. If this sale occurs we will ensure that your personal information is used in accordance to our Privacy Policy.


Cookies, Web Beacons And Web Server Logs

Cookies text files or single GIF may be sent and stored on your computer when you visit our website. You may delete, restrict and disable certain types of cookies on most of web browsers, but cookies allow us to customise the website to your preferences and interests in order allow you to use all the features on our website and enhance your user experience. Our web servers may log details such as IP address, domain, links, browser type, your system language, operating system type and time zone. For web server and information collection control, web beacons or tags may be placed on our web pages to link web pages to a specific web servers and cookies.

Web Analytics

We may use web analytics such as Google Analytics that uses different technologies such as cookies, web server logs and web beacon to create log files of information. These log files of collected information may include the length of your visit, pages explored and Internet Protocol (IP) address from your network. This collected data is analysed using web analytics services that help us enhance and improve your experience on our website. You can deactivate the ability for a Web Analytics provider to analyse your browsing activities on our website.

Hyperlinks To Other Websites

Our website may contain links to websites operated and controlled by an independent third party. These linked sites may have their own privacy policy, so we recommend that you review them if you visit any of these linked websites. We do not verify or accept the content of the linked websites, and we are not responsible for their privacy policy practices. Using any of the linked websites is the user's sole risk and responsibility.

Comments About Your Personal Information
You have the right to comment, correct errors in the information and have access to your Personal Information stored on our servers. If you have any questions or comments regarding the Privacy Policy, or wish to modify, block or delete your Personal Information,

please contact our CRM department via Email or write to:


Our Privacy Policy Updates

This Privacy Policy may be updated from time to time without notifying you about any changes to that may have occurred in our Privacy Policy. We will indicate the date of the most recent update to the policy at the bottom of this Privacy Policy.